ReturnCX is the engine that powers The Friends & Family Rewards Program©. Founded in 2012 it is arguably the most successful referral and rewards system for the retail automotive industry. To date we have helped over 100 dealers generate $3 billion in sales and over $200 million in operating profit. We have paid out more than $10 million in rewards to over 100,000 delighted car buyers, their friends and their families.
In 2017 the company’s award-winning platform won the Gold Medal – PayBefore Awards for ‘Best Incentive Program’. We are a trusted partner of VISA and MasterCard and some of the most successful franchise dealerships and dealer groups in North America making the program one of the automotive industry’s top performing marketing channels.
The program has proven to generate on average 16% of monthly vehicle sales for our dealers at less than half the industry average customer acquisition cost, while helping dealers build stronger relationships with their customers.